Vacancy AnnouncementDepartment: Financial Aid Office / Division of Student Support ServicesJob Status: Full-TimeFLSA Classification: Non-ExemptPay Level & Step: 11/01-02Annual Salary: $25,523.00 - $26,416.30Location: As Terlaje Campus, SaipanOpening Date: September 20, 2022Closing Date: October 05, 2022
About this Position
The position is located at the Financial Aid Office under the direct supervision of the Director, Financial Aid. This position engages individual students at critical points during their enrollment to reaffirm the availability of support and to discuss options and pathways that empower students to pursue short-and long-term educational goals. The Financial Aid Specialist is committed to advancing the goals, objectives, activities, and services of the Financial Aid Office and the College.
- Associates degree from a U.S. Department of Education recognized and accredited institution, plus two (2) years of administrative work experience.
- Two (2) years of College financial aid or related administrative experience.
- Demonstrate knowledge relating to the administration of federal financial aid.
Knowledge, Skills, and Abilities
- Contributes and promotes a positive and professional working environment and relationship with the college community and promotes a positive representation of the Financial Aid Office and NMC.
- Strong working knowledge of outreach principles in higher education.
- Meets regularly scheduled and routine working hours and has a willingness to occasionally work beyond the routine working hours.
- Understands current federal financial aid regulations and institutional aid policies and contributes to compliance with those standards; ability to research regulations and policies when clarification is needed.
- Must have strong computer background including, but not limited to, Microsoft Office Tools (Word, Excel, PowerPoint), Google Workspace Applications (Docs, Sheets, Slides), and Adobe Acrobat Applications.
- Able to communicate effectively with students, staff, faculties, and other college stakeholders.
- Demonstrate strong organizational skills and a high attention to detail.
- Capable of handling multiple tasks while maintaining composure under stressful conditions.
- Completes and prioritizes tasks accurately and in a timely manner.
- Takes initiative and works both independently and cooperatively in a team environment.
- Must be able to present information in a clear and professional manner.
- Must have a valid driver’s license (for recruitment/outreach purposes).
Duties and Responsibilities:
- Participates in program review and outcomes assessment (PROA) activities.
- Participates in accreditation effort activities.
- Provides high-quality internal and external customer service. Including effective phone etiquette.
- Perform the day-to-day general office clerical duties, including but not limited to, records and file management and answering phone calls.
- Assist applicants, parents, and community members in completing financial aid related forms.
- Assist in the general administration of federal, state, local, institutional, and private financial aid programs to students.
- Remains current in knowledge of and provides accurate information to students and employees related to federal, state, local, institutional, and private financial aid programs.
- Assist in the management of all financial aid applicant and student correspondence and inquiries in a timely manner.
- Participate and present in outreach efforts in the community to promote higher education, including workshops for orientation and other college preparatory events and activities. This includes, but is not limited to assisting in the coordination, planning and delivery of programs and workshops on financial aid and financial aid application processes.
- Collects and reviews financial aid verification documents.
- Serves as a member of the NMC Recruitment, Registration, Graduation Committees and other institutional committees as assigned by the Director of Financial Aid Office.
- Carefully adhere to all institutional, state and federal guidelines and regulations, including FERPA and participate in professional development on a continual basis to stay compliant.
- Performs special projects and other related duties as assigned.
Essential Functions of the Position
Must be able to frequently operate a computer and other office productivity machinery. The individual in this position will frequently communicate with students and their colleague(s) in order to exchange information in various situations. Occasionally lifts office equipment, furniture and miscellaneous products and supplies, weighing up to 25 Ibs.
The Work Environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the noise level in the work environment may vary. The employee may be tasked to work outdoors in the sun and heat, on or around wet surfaces, and other areas exposed to the elements.
Applications must be submitted by 5:00 pm on the closing date. Deadlines that fall on a non-business day will be extended to the next business day.
All post-secondary education degrees must be from a U.S. Department of Education recognized and accredited institution. It is our requirement that degrees be from a U.S.-accredited college or university. Foreign degrees may be accepted when accompanied with a credential evaluation report. A listing of authorized evaluation reports can be obtained at the National Association of Credential Evaluation Services (NACES) website at http://www.naces.org/
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification (I-9) document form upon hire. Police/court clearance will be required upon job offer.